1. What is Navyug Ayurveda?

Navyug Ayurveda is an Ayurvedic wellness brand focused on natural, herbal formulations designed to support overall health and lifestyle balance. Our products are made using high-quality herbs and traditional Ayurvedic principles.

2. Are Navyug Ayurveda products safe to use?

Yes, our products are formulated using Ayurvedic ingredients and follow quality standards. However, if you are pregnant, breastfeeding, on medication, or have a medical condition, you should consult a healthcare professional before use.

3. How long does it take to see results?

Results vary from person to person depending on body type, lifestyle, diet, and consistency of use. Ayurveda works gradually, so visible results may take time. We do not guarantee instant or identical results for everyone.

4. How can I place an order?

You can place an order directly through our official website www.navyugayurveda.com. We do not accept orders via social media messages or personal WhatsApp numbers.

5. What payment methods are available?

We accept secure online payments through trusted payment gateways. Cash on Delivery (COD) may be available on selected locations. We never ask for payments through personal UPI IDs or social media messages.

6. Do you offer refunds or returns?

No. We follow a strict No Refund policy.
Only exchange or replacement is allowed in eligible cases such as damaged, leaked, or wrong product delivered, and must be reported within 48 hours of delivery.

7. How long does delivery take?

Orders are usually dispatched within 24–48 working hours after payment confirmation. Delivery typically takes 1–7 working days depending on your location and courier serviceability.

8. How can I track my order?

Once your order is dispatched, you will receive a tracking number (AWB) via email and in your My Account → Orders section on our website. You can use it to track your shipment in real time.

9. What should I do if I receive a damaged or wrong product?

You must contact us within 48 hours of delivery with clear photos or an unboxing video. After verification, an exchange or replacement will be arranged as per our policy.

10. How can I contact customer support?

For any queries or support, you can contact us at:

📧 support@navyugayurveda.com
📞 +91-9990121474
🕒 Mon–Sat | 10 AM – 7 PM