At Navyug Ayurveda, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, why we collect it, and how we use and protect it.

By using our website, placing an order, or sharing your information with us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following information to provide our services effectively.

Personal Information

  • Name
  • Mobile number
  • Email address
  • Shipping and billing address
  • Order and transaction details

Technical Information

  • IP address
  • Browser and device information
  • Website usage data such as pages visited and time spent

We only collect information that is necessary for business and service purposes.

2. How We Use Your Information

Your information is used for:

  • Processing and delivering orders
  • Providing customer support
  • Sending order updates via SMS, Email, or WhatsApp
  • Improving our products and website experience
  • Legal and regulatory compliance

We do not use your data for irrelevant or misleading purposes.

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information.

Your data may be shared only with:

  • Courier and logistics partners for delivery
  • Payment gateway providers for secure transactions
  • Government or legal authorities if required by law

All such parties are required to keep your information confidential.

4. Payment Information

All online payments are processed through secure and trusted payment gateways.
We do not store debit card, credit card, UPI, or banking details on our servers.

For Cash on Delivery orders, only delivery-related information is used.

5. Cookies and Tracking

Our website may use cookies to:

  • Improve website functionality
  • Analyze user behavior
  • Enhance browsing experience

You can disable cookies from your browser settings, but some features of the website may not work properly.

6. Data Security

We implement reasonable security measures to protect your personal data, including secure servers and restricted access.

However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

7. User Rights

You have the right to:

  • Access your personal information
  • Request correction of incorrect data
  • Request deletion of your data, subject to legal requirements

To exercise these rights, please contact us.

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.

9. Children’s Privacy

Our products and services are intended for individuals above 18 years of age.
We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, contact us at:

Navyug Ayurveda – Customer Support
Phone: +91-9990121474
Email: support@navyugayurveda.com
Timings: Mon–Sat | 10 AM – 7 PM
Address: A-13 Jai Bharat Enclave, Bhagwati Garden, Dwarka Mor, New Delhi – 110059